ServiceNow-Beispiel 1

Übernahme von Daten aus einem Problem-Ticket in einen Problem-Task:

1:  function onLoad() {  
2:    try{  
3:      if(g_form.isNewRecord()){  
4:        var problemID = g_form.getValue('problem');  
5:        var problem = new GlideRecord('problem');  
6:        problem.get(problemID);  
7:    
8:        g_form.setValue('u_business_service', problem.u_business_service);  
9:        g_form.setValue('cmdb_ci', problem.cmdb_ci);  
10:       g_form.setValue('due_date', problem.due_date);  
11:       g_form.setValue('priority', problem.priority);  
12:       g_form.setValue('assignment_group', problem.assignment_group);  
13:       g_form.setValue('short_description', problem.short_description);  
14:     }  
15:   }  
16:   catch(exception)  
17:   {  
18:     alert("Error: " + exception);  
19:   }  
20: }